Hey Y'all! I've had so many questions about what the proper spa etiquette is so I thought I'd throw together a few things that I see happen and the most frequently asked questions I get!
Day of Appointment:
It is customary for new clients to arrive 15 mins prior to the spa so we can get an intake form. some clients are hesitant to fill it out but it is essential we know as much as we can!! If you are a returning client, come a little early to relax! Let your Esthetician know of any changes in meds, skin care routine, or just over all how your skin has been since your last visit!!! Trust me we are just as excitd as you to see positive change!
Pregnant Clients:
The only thing I would advise to you is if you are at the point where laying on your back is extremely uncomfortable, I highly recomment just going for a massage instead of a facial. If you just need a pillow and your legs propped, go for it!!
Cancelling an appointment:
Life happens and sometimes we have to cancel last minute! That is totally ok! Be sure you call the Spa as soon as you can to tell them you aren't coming. Never no- show an appointment. We could have filled the spot you didnt need. We do not get hourly so please be aware that some spas do charge a cancellation fee to make up for the spot lost! Nothing against you or to try and make a bad day worse, but we rely on this money so we have to be compensated for the cancellation.
Making an appointment:
If you aren't sure what you need skin care wise, call and ask to speak with the esthetician directly! It's completely ok to be overwhelmed a everything and not know. I also highly recommend to make just a consultation appt so the service member has scheduled time to look at your skin and tell you exactly what they think you need!
Same day appointments:
This means you woke up today and said to yourself "I want a facial". If there is time in the schedule its usually zero problem! If it is a seasoned esthetician, you may not be getting a same day appointment. Don't harass the girls taking appointments because you can't be squeezed in. weekends are the hardest time to get same day! be sure you call a few days ahead to reserve the time thats best for you!
Online Booking:
If you are a regular client with the esthetician and get the same thing every few months, this doesnt apply to you. If you area new client and not familiar with the spa world , we would much rather you just call then book it wrong by accident. For example: I cant tell you how many times a new client would book a bikini wax with me, come in for the appointment and say "oh well brazilian wasn't on there so I just clicked that one" not every esthetician does every service especially brazilians! So there was a lost spot, lost money, had to send them to another location to get it done because they just clicked and assumed instead of calling and asking.
Tips:
Just like you tip at a restaurant, you would tip your service member. Generally its 15-20% of the service total!
Children
Children should NEVER be taken into a spa appointment. There are other treatments going on and if the child cries or is loud and disruptive, its very rude to the other people paying to get services done in other treatment rooms. Most spas will not allow them in waiting rooms either so its best to plan for a just you day!
Bad Experience
If you are someone who has had a bad experience, don't fret! Not every spa is the same, and not every esthetican is the same! Give a new place a try! Do your research, google reviews of places, see how long they've been doing it, and dont be afraid to ask to see their cosmetology license first! I have seen some people who are NOT licensed estheticans doing esthetics.
Nail Salons:
For the love of God, please do not come to me saying the lady at the nail salon messed up your brows. your first mistake was getting your brows done at a nail salon. Nail Cosmetology license does NOT mean they are licensed to do waxing. Most of them don't follow the standard cleaning procedures, and dont know how to propery hold the skin/ treat it after. If they try and tell you otherwise, run.
